Privacy Policy

Our website address is: https://themomoco.co.za.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Additional Terms & Conditions

Privacy Policy for The Momo Co.

Effective Date: 1 August 2025

1. Introduction

Welcome to The Momo Co. We are committed to protecting your privacy and ensuring your personal information is handled responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://themomoco.co.za and use our services.

2. Information We Collect
Personal Information: When you place an order, contact us, or otherwise interact with our website, we may collect your name, email address, phone number, delivery address, payment information, and other details you provide.

AutomaticallyCollected Data: We also collect technical data such as your IP address, browser type, device details, browsing activity, and cookies to improve our services.

3. How We Use Your Information
We use your personal information to:Process and deliver your ordersManage your account and provide customer supportSend updates, newsletters, or promotional communications (if you have opted in)Improve our website and servicesComply with legal obligations

4. Sharing Your Information
We do not sell or rent your personal information. We may
share your data with trusted third-party service providers (such as payment
processors, couriers, or IT service providers) solely for the purposes of
fulfilling your orders and improving our services, and only under strict
confidentiality agreements.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

6. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

• Access your personal information we hold
• Request correction or deletion of your data
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator if you believe your rights have been violated

To exercise these rights, or if you have any questions about
your personal data, please contact us at [techsupport@themomoco.co.za].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Third-Party Content and Links

Our website may contain links to third-party sites which are not governed by this Privacy Policy. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

11. Liability Disclaimer for The Momo Co. and Web Designer A.R.B.O.

• The owner and web designer of The Momo Co. shall not be held liable for any damages, losses, or issues arising from the use of this website of services, including but not limited to data breaches, technical failures, or third-party interference.
• The website is provided "as is," without warranties of accuracy, security, or availability.
• We do not accept liability for any damages resulting from the inability to access or use the website or its content.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

The Momo Co. (Pty) Ltd

Email: admin@themomoco.co.za 

Address: Cape Town, Western Cape, RSA 8001